What Information We Collect

You will be required to register with us to use certain features on the website and/or to receive the email service (together referred to as the Services). When you register, we may collect personal information about you (such as your name, age, gender, email address, and home and work postcodes). This data allows us to provide a personalised service to you. By registering, you agree to us accessing and collecting such personal information about you. You are under no obligation to provide any such information. However, if you choose to withhold requested information, we may not be able to provide you with the Services. You can print a copy of these Terms.

How We Store and Process Your Information

For technical, analytic and processing reasons only, information we collect may be transferred to, stored and processed by our service providers or other reputable third party organisations, some of which may be situated outside the European Economic Area “EEA”. In addition, if you use our Services while you are outside the EEA, your information may be transferred outside the EEA in order to provide you with those Services. None of these third parties will have any right to use the information other than to provide technical, analytic or data processing services for us in accordance with this Privacy Policy. By using the Services, you agree to the collection, transfer, storage or processing of information about you for these purposes.

How Your Information Is Used

We will use the information you provide to us in one or more of the following ways only:

  • to monitor, develop and improve the Services and your use of the Services;
  • to assist in and administer the provision of Services to you (i.e. to dispatch emails to you, or notify you that a particular service has been suspended for maintenance);
  • to process and deal with any complaints or enquiries made about or by you;
  • to contact you about a submission you have made to the Services; and/or
  • to understand customer trends and patterns.

When We May Contact You

You agree we may contact you:

  • in relation to the functioning of any service you have signed up for in order to ensure that we can deliver the service to you;
  • where you have opted to receive regular emails from us;
  • in relation to any contribution you have made to the Services;
  • to inform you of the results of a competition you have entered;
  • to invite you to participate in surveys about the Services (participation is always voluntary); and/or
  • for marketing purposes where you have specifically agreed to that contact.

We will only ever contact you by email, using the email address that you provide to us.

Will I Be Contacted For Marketing Purposes?

If you have opted to receive one of our regular emails we may from time to time:

  • send you information by email about existing and new services, products and special offers from us; and/or
  • send you information by email about related products or services of selected third parties that may be of interest to you.

These emails will only ever come from us, even when they refer to third party products or services. You will be able to opt out of receiving these emails but if you opt out we will have to stop sending you any sort of email.

Will We Share Your Personal Information With Anyone Else?

We guarantee that the personal information that we collect from you will never be shared with another organisation for marketing purposes unless you specifically agree to allow it. The permission will be made clear through a tick box on a competition or offer. The sponsor will be clearly named in the text next to the tick box and if the box is not ticked no data will be shared. If you do choose to tick the box the data will only be shared with the sponsor and will only be used by that sponsor for their own marketing purposes. The only case in which another organisation will have access to your information is to analyse or process it as described under the heading “How We Store and Process Your Information” above. No organisation will be allowed to use your information for its own purposes without your permission.

We also may disclose information about you (i) if we are required to do so by law or legal process (such as a court order), (ii) in response to a request by law enforcement authorities, or (iii) when we believe disclosure is necessary or appropriate to prevent physical harm or financial loss or in connection with an investigation of suspected or actual illegal activity. We also reserve the right to transfer personal information we have about you in the event we sell, merge or transfer all or a portion of our business or assets. Should such a sale, merger or transfer occur, we will use reasonable efforts to direct the transferee to use personal information you have provided to us in a manner that is consistent with our Privacy Policy. Following such a sale, merger or transfer, you may contact the entity to which we transferred your personal information with any inquiries concerning the processing of that information.

Keeping Our Records Accurate

We aim to keep our information about you as accurate as possible, but we depend on you to update your personal information whenever necessary.

Your Rights

You have the right to request a copy of the personal information we hold about you and to have any inaccuracies corrected. We charge £10 for information requests and we will ask you to prove your identity with two 2 pieces of approved photographic identification. We will use reasonable efforts to supply, correct or delete personal information about you on our files. Please address requests and questions about this or any other question about this Privacy Policy to .

Updates to this Privacy Policy

We reserve the right from time to time to change or update this Privacy Policy. All changes will be published on the Services. Each change will become effective on publication and you will be deemed to be aware of and bound by it. You should therefore review this Privacy Policy regularly to ensure that you are up-to-date with the current terms of the Privacy Policy.

IP Addresses, Cookies and Web Beacons

We may collect information about your computer, including where available your IP address, operating system and browser type, for system administration and to report aggregate information to our advertisers. This information is limited to statistical data about our users’ browsing actions and patterns, and does not identify any individual.

For the same reason, we may obtain information about your general internet usage by using a cookie file which is stored on the hard drive of your computer. Cookies contain information that helps us to improve the Services and to deliver a better and more personalised service. They enable us to:

  • identify who you are and to access your account information;
  • estimate our audience size and patterns;
  • control how often visitors see similar ads; and
  • track preferences and to improve and update the Services.

You may refuse to accept cookies by activating the setting on your Internet browser which allows you to refuse the setting of cookies. You can also delete cookies that have been installed on your hard drive – consult your software manual for further help. However, if you select the refuse setting, or delete cookies, you may be unable to access certain parts of the Services. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies when you log on to our site.

Online Advertising

On our websites, we may collect information about your online activities to provide advertising about products and services tailored to your individual interests. You may see certain ads on this and other sites because we participate in advertising networks. Ad networks allow us to target our advertising to users through demographic, behavioral and contextual means.

These networks track your online activities over time by collecting information through automated means, including through the use of cookies, web server logs, web beacons and other methods. The networks use this information to show you advertisements for and our business partners that are tailored to your individual interests.

The information our ad network vendors collect includes information about your visits to websites that participate in the vendors’ advertising networks, such as the pages or advertisements you have viewed, and the actions you take on the sites. This data collection and ad targeting take place both on our websites and on third-party websites that participate in the ad networks. This process also helps us track the effectiveness of our marketing efforts.

Children’s Privacy is not intended for use by children, especially those under age 12. No one under age 12 is allowed to provide any personal information or use our public discussion areas, forums and chats. Minors between the ages of 12 and 17 must get the permission of their parent(s) or legal guardian(s) before making purchases, including subscriptions, on this site.

If your children disclose information about themselves in our public discussion areas, they may get unsolicited messages from other parties. Accordingly, you should tell them not to do so.

Children will at all times be under the parents or guardians supervision. We cannot be held liable and you will indemnify us for any damages in respect of this paragraph as a consequence of an act of your child or the child you are guardian for.


We have installed security measures to ensure that any personal data entered on the Services is protected against loss, misuse or alteration. However, due to the nature of the Internet, we cannot guarantee the protection of your personal information and we cannot be responsible for any outcomes resulting from a breach of security when the Services are used.

Contacting Us and Cancellation of Registration

If you have any questions or comments about this Privacy Policy, please contact:

This Privacy Policy was last updated on 21st May 2012.